Oxford study: “What do service designers do?”


Watch movie: www.sbs.ox.ac.uk

This short film adopts a practice perspective to explore what is distinctive about the ways professional service designers go about designing or redesigning services. The film follows in detail one of the three paired projects in the D4S study, an encounter between London-based service innovation and design consultancy live|work, and g-Nostics, a company offering personalised medicine, which originates in research from Oxford University. Over just six days, the designers went through some of the steps they typically would in a consultancy engagement.

Seen on: www.experientia.com

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